Automated Emails for Trials, Enrolments & More: Let Class Manager Do the Chasing
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3 min read
Running a class-based business, like a dance or gymnastics studio, swimming team, or football league, means a hundred small jobs nobody sees. Confirming bookings. Chasing no-shows. Following up on trials that have gone quiet. It all matters, and it all takes time you don't have.
So, Class Manager, the class management software for class-based businesses, built a feature to take it off your plate completely.
With Class Manager, you can now automate emails for trials, enrolments and more, ensuring the right message goes to the right person at exactly the right moment, without you lifting a finger, and improving class enrollment.
Why Automate Your Emails?
Ensuring the right email lands in the right inbox at the right time is a time-consuming task for one or two enrollments and trials, let alone for several trials a week. But when you utilise tools like Class Manager and automations, you can benefit in a variety of ways.
Automated emails mean:
Nothing gets missed. Every booking, reminder, and follow-up goes out on schedule, every time.
You save hours. No more manually emailing every trial or drafting the same reminder for the hundredth time.
You still sound like you. Every email is customisable, so it's in your tone of voice, with your information.
It looks professional. Your logo and colour scheme are built in, so every email looks branded and polished.
Help build relationships. Timely, friendly communication keeps people engaged, even when you're not the one hitting send.
Time saved, relationships built, admin gone. That's a win-win-win.
Introducing Automated Trial Emails
Trials are one of the biggest opportunities to grow your class-based business, but chasing every booking, reminder and follow-up eats into your already precious time. Not anymore.
Automated Trial Emails handle the entire trial journey for you. Once a trial is booked, by you or the customer, Class Manager takes care of the rest.
What's included:
Booking confirmation: a full breakdown of what they've booked and when. You're notified too, and it lands in your daily digest.
48-hour reminder: a friendly nudge before the trial, so fewer no-shows.
“Thanks for coming" follow-up: sent at 10am the day after an attended trial, encouraging them to sign up as a full member. (Only sent if the trial is marked as attended.)
Second follow-up: a gentle check-in a couple of days later, giving them time to decide.
"We missed you" email: if they don't attend, they're encouraged to get in touch or rebook. (Only sent if the trial is marked as absent.)
Every email communication is fully customisable, so it's your words, your tone, your brand. Want to learn more about automated trial emails? See Rebekah take you through it in our release video here.
And it doesn’t stop at trials. We've built the same automation for staff and student communications too, so the emails that keep your business running smoothly go out without you having to think about them.
Easy To Set Up Email Automations With Class Manager
There's nothing to connect and nothing to configure. Just turn the emails on and let them run. Class Manager sends them for you, branded with your logo and colour scheme, so they look like they came straight from your studio.
Less admin. More relationships. Zero extra effort.
Ready to see it in action? Book a demo or start your free account and let Class Manager handle the emails while you handle the classes.
